Acceptable Use Policy

 

Last updated: June 2026

This Acceptable Use Policy explains the rules that apply when accessing and using the Ferncroft Duct Cleaning website.

By using this website, you agree to comply with this policy alongside our Terms & Conditions and Privacy & Cookie Policy.

 

Permitted Use

You may use this website to:

  • Learn more about Ferncroft Duct Cleaning and our services.

  • Request information, quotations or no-obligation site surveys.

  • Contact our team with genuine business enquiries.

  • Download or view publicly available information provided for your own personal or business use.

 

Prohibited Use

You must not use this website:

  • In any way that breaches applicable laws or regulations.

  • To knowingly transmit viruses, malware, spyware or other harmful software.

  • To attempt to gain unauthorised access to the website, server, databases or any connected systems.

  • To interfere with the security, performance or availability of the website.

  • To submit false, misleading or fraudulent enquiries.

  • To use automated software, bots or scripts to collect information from this website without our written permission.

  • To copy, reproduce or distribute website content without prior written consent.

  • To use the website in any way that could damage the reputation of Ferncroft Duct Cleaning or LPW Group.

 

Enquiries and Contact Forms

Our online forms are provided to allow customers and prospective customers to request information about our services.

When using our forms, you agree to:

  • Provide accurate and truthful information.

  • Submit genuine enquiries relating to our services.

  • Not send spam, promotional material or unsolicited commercial communications.

  • Not upload or transmit harmful or offensive content.

 

We reserve the right to disregard or remove any enquiries that we reasonably believe are abusive, fraudulent or unrelated to our business.

 

Intellectual Property

All content published on this website, including text, graphics, photographs, logos, documents and other materials, remains the property of Ferncroft Duct Cleaning or its licensors unless otherwise stated.

You may not copy, modify, republish, distribute or commercially exploit any website content without our prior written permission.

 

Website Availability

We make every reasonable effort to keep this website available and up to date. However, we cannot guarantee uninterrupted access and reserve the right to suspend, withdraw or amend any part of the website without prior notice.

 

Breaches of This Policy

If we believe this Acceptable Use Policy has been breached, we may take any action we consider appropriate, including:

  • Restricting or blocking access to the website.

  • Reporting unlawful activity to the appropriate authorities.

  • Taking legal action where necessary.

 

Changes to This Policy

Ferncroft Duct Cleaning may update this Acceptable Use Policy from time to time.

Any changes will be published on this page and will take effect immediately upon publication.

 

Contact Us

If you have any questions regarding this Acceptable Use Policy, please contact:

 

Ferncroft Duct Cleaning

Email: info@ferncroftenterprises.co.uk

Telephone: 0203 488 3131

Website: https://ferncroftductcleaning.co.uk